1. Is my order secure?
  2. Is my information kept private?
  3. When will I receive my order?
  4. What is your return policy?
  5. What forms of payment do you accept?
  6. Will I be charged sales tax on my order?
  7. Do you accept international orders?
  8. What are your shipping charges?
  9. Are my items in stock?
  10. Do you accept C.O.D.?
  11. Disclaimer?
  12. Website Copyright?
  13. Contact Us?

 

Site Security

Secure Online Ordering

At Parties4Kids, your privacy and security is our primary concern. Our servers use 128-bit SSL (Secure Sockets Layer). SSL is an advanced technology that works with Internet Explorer (version 4.0 and above), Netscape Navigator (version 3.0 and above) and AOL (version 3.0 and above) that encrypts all of the personal information you send us (this includes all of your personal information such as your name, address, phone & credit card numbers, etc.).

 

Privacy

We never sell or rent your personal information to any third parties under any circumstances. We will only share your personal information with our employees and trusted service providers for the limited purposes of fulfilling your orders,  providing customer service and completing credit card transactions. 

 

Payment Methods

Accepted Credit Cards  

We do not accept international or C.O.D. orders. We also do not accept checks or cash. We do accept Visa, Mastercard & Discover.  Please note that the name Parties4All will appear on your credit card statement. You can also use the Secure Google Checkout feature that processes your payment through Google (learn more).

Be sure to provide your "exact" credit card number, expiration date, CCV code, and billing address that your credit card bank has on file. Incorrect information will cause a problem in credit validation, which may cause your order to be declined. Your credit card will be billed when your order ships.  

Taxes

We will only add tax to your order if you are having your items shipped to anywhere in the state of California. The tax will automatically be added to your order total on your order form during the checkout process. If your items are being shipped anywhere other than the state of California, no tax will be charged.

 

Shipping Times & Rates

We currently only ship to domestic addresses in the USA & Canada. All in-stock orders are shipped within 24-48 hours after your purchase. Please note that we do not ship on Saturdays or Sundays or on major Holidays; orders received on these days will be processed on the next business day. Additional shipping charges may apply to orders shipped to address outside the continental U.S. (Hawaii, Alaska, etc.); these charges will be applied before your order is shipped and may be different from the listed shipping charges on your order.

Free Shipping

All qualified orders over $75.00 receive free ground shipping. To qualify for free shipping:

  1. Place at least $75.00 of items in your shopping cart.
  2. Shipping to an address in the continental U.S. (no PO Boxes)

Shipments to Alaska, Hawaii, a military address (APO/FPO), or a U.S. Protectorate such as Puerto Rico or a PO box do not qualify for free shipping.

Out of Stock Items

We make every attempt to have every product listed on our site in stock, but occasionally we run out of some items. You will be notified if any item that you ordered is out of stock. You have the option of canceling the item or to have the item processed as a back-order. Typically, back-ordered items take between 1-3 weeks for shipment depending on the manufacturers supply.

There are some items that are individually marked on our site that are only available while supplies last. These items will not be back-ordered.

Returns

We guarantee your complete satisfaction with your order. You can return an item for any reason within 30 days of receipt. We will be glad to replace the item, exchange it for new merchandise, or issue a full refund for merchandise (shipping charges are not refunded). Product exchanges are subject to additional shipping fees. Products may be returned for replacement or refund as follows.
  1. Returned items will only be accepted in original, unopened packaging. We reserve the right to adjust the amount of refund or return the item to you if it has obviously been opened or damaged.
  2. If possible, please advise us what was wrong with the item.
  3. You are responsible for shipping costs of all returns.
  4. Items returned after 30 days will be subject to a 20% re-stocking fee.
  5. If your original order received free shipping and your return reduces the order total below the qualified shipping offer of $75.00, we may deduct a shipping fee from your refund.

Please ship all returns via the U.S. Postal Service to:

Parties4Kids

Attn: Returns

PO Box 64

Los Alamitos, CA 90720

Make sure to securely package your items to be returned. You can print a shipping label here and then take the package to your local Post Office.  Please enclose a copy of your invoice or e-mail confirmation. Packages sent COD or with postage due will be refused.

Disclaimer

Parties4kids reserves the right to refuse service to anyone.  Our receipt of your order, and your receipt of our electronic order confirmation does not signify our acceptance of your order. We reserve the right at any time after receipt of your order to accept or decline your order.

WE MAKE NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESSED OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THE SITE, INCLUDING BUT NOT LIMITED TO, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOU AGREE THAT THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY TO US ARISING FROM ANY PRODUCT SOLD ON OUR SITE SHALL BE THE PRICE OF THE PRODUCT ORDERED. IN NO EVENT SHALL OUR COMPANY, ITS DIRECTORS, OFFICERS, EMPLOYEES AND REPRESENTATIVES BE LIABLE FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES RELATED TO PRODUCTS SOLD.

Your use of this site is your acceptance of the above listed terms and conditions. These terms and conditions are subject to change without notice. Product prices and availability is also subject to change without notice.

Trademark Notice and Copyright


Unless otherwise specified, all materials appearing on this site, including, without limitation, text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are our sole intellectual property. All pages in our site are copyrighted, and all rights under the law are reserved. You may use the content of this site only for the purpose of shopping or placing an order on this site, but for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. Unless otherwise specified, all graphics, icons, logos and service names are copyrighted, and may not be used without our express written permission. All rights not expressly granted herein are reserved.

Typographical Errors


In the event a product is listed at an incorrect price due to typographical errors or errors in pricing information, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.

Contacting Us

Questions or comments? We are here to help!

You can reach us via the following:

Email: customer_service@parties4kids.com

 

Phone: 714-236-0084

 

Hours: 9am - 4pm(PST) Monday - Friday

 

Correspondence:

 

Parties4kids

PO Box 64

Los Alamitos, CA 90720